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🔒 Turbonetta Privacy Policy
Last Updated: 14/11/2025
This Privacy Policy describes how Turbonetta collects, uses, and discloses your Personal Information when you visit or make a purchase from our website, www.turbonetta.us.
1. Information We Collect
We collect the following information about you:
A. Order and Contact Information
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. This information may include:
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Personally Identifiable Information (PII): Your name, billing address, shipping address, email address, and phone number.
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Payment Information: Details of your credit or debit card (this information is usually processed directly by our payment provider and is not stored by us), or information from third-party payment services.
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Vehicle Information: Details necessary to ensure the compatibility of parts and accessories (e.g., Make, Model, Year, VIN, if provided by you).
2. How We Use Your Personal Information
We use the information collected for various purposes:
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Order Processing: To fulfill your order (processing your payment, arranging for shipping, and providing you with invoices and/or order confirmations).
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Communication: To communicate with you regarding your order, account, or customer service inquiries.
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Marketing (with your consent): To provide you with information or advertising relating to our products or services that we believe may be of interest to you (if you opt-in to receive them).
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Security and Fraud Prevention: To screen our orders for potential risk or fraud.
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Legal Compliance: To comply with applicable laws and regulations in the United States.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
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Service Providers: We share shipping information with carriers (e.g., UPS, FedEx) and your payment details with our payment processors.
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Legal Compliance: We may share your Personal Information to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Turbonetta operates exclusively in the United States and does not sell products to or collect data from individuals outside of the U.S.
4. Your Rights
As a customer in the United States, you may have certain rights regarding your Personal Information.
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Opt-Out of Marketing: If you no longer wish to receive email marketing communications, you may unsubscribe by following the “unsubscribe” link at the bottom of any of our emails.
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State-Specific Rights (e.g., CCPA/CPRA): If you reside in a state that grants specific privacy rights (such as California, Colorado, or Virginia), you may have additional rights to access, correct, or delete your Personal Information. Please contact us using the information below if you wish to exercise these rights.
5. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us.
7. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Changes will be effective immediately upon their posting on the Site.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:
Turbonetta Email: alchemyhgroup@gmail.com